What's New
A Stronger Network, A Stronger Presence
Monday. May 4. 2009
Over the past five years, Mack Trucks, Inc. and its independent dealers have invested more than $95 million to strengthen and enhance the organization's distribution and customer support systems. Since 2001, Mack dealers alone have invested more than $50 million in the construction of new facilities or the improvement of existing locations. The network of Mack fullline dealership locations in North America now numbers nearly 300 coast-to-coast. Key results of this expansion include a significant increase in the total number of service bays in the network, along with extended service hours. There are now over 4,300 service bays in the Mack dealer network, staffed by more than 2,600 skilled technicians. With an investment of nearly $15 million and the addition of two new major warehouses, Mack has also transformed its approach to parts distribution to bring those operations closer to dealers - and thus customers - across North America.